Privacy Policy
Last updated: August 26, 2025
Limburgsingel 144
6845DT Arnhem
The Netherlands
Email: support@carvelli-lifestyle.nl For the purposes of data protection laws, we are the data controller of your personal information.
For more information on Shopify’s privacy practices, please see the Shopify Privacy Policy.
You can disable cookies in your browser settings, but this may limit some website functionality.
You also have the right to lodge a complaint with your local Data Protection Authority.
1) Introduction
This Privacy Policy explains how we, DaLa-Ecom (trading as Carvelli), collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.By using our website, you agree to this Privacy Policy.2) Data Controller
The controller responsible for data processing on this website is:DaLa-Ecom (trading as Carvelli)Limburgsingel 144
6845DT Arnhem
The Netherlands
Email: support@carvelli-lifestyle.nl For the purposes of data protection laws, we are the data controller of your personal information.
3) Personal Data We Collect
Depending on how you interact with us, we may collect:- Contact details (name, address, phone number, email)
- Order and transaction details (products purchased, payment method, shipping address)
- Payment details (processed securely by payment providers such as PayPal, Klarna, credit card providers, and iDEAL)
- Account information (if you create an account)
- Device and usage data (IP address, browser, device type, interaction with our website – collected via cookies)
- Communications (emails, messages, or forms you send to us)
4) How We Use Your Data
We use your personal information for the following purposes:- To process and fulfill your orders, including payment and shipping
- To provide customer service and respond to inquiries
- To manage your account (if applicable)
- To send you transactional and, if you consent, marketing communications
- To prevent fraud, ensure security, and comply with legal obligations
- To improve our website and shopping experience
5) Sharing of Personal Data
We only share your data when necessary and always in line with GDPR:- With Shopify, which hosts our store and acts as our service provider
- With payment providers (e.g. PayPal, Klarna, credit card companies, iDEAL) for payment processing
- With shipping partners to deliver your order
- With IT, analytics, and marketing partners to help us improve our services (where permitted by law)
- When legally required (e.g. tax authorities, court orders)
6) Shopify as Processor
Our store is powered by Shopify. Shopify provides the technical platform and processes certain personal data on our behalf to enable us to run our store (e.g. hosting, payment processing, analytics).For more information on Shopify’s privacy practices, please see the Shopify Privacy Policy.
7) Cookies & Tracking
We use cookies and similar technologies to enable website functionality (e.g. cart, checkout), to measure performance, and to provide relevant marketing.You can disable cookies in your browser settings, but this may limit some website functionality.
8) Data Retention
We keep your data only as long as necessary:- Order data: retained for the period required under tax and commercial law (usually 7 years)
- Customer accounts: until you request deletion
- Marketing communications: until you unsubscribe or withdraw consent
9) Your Rights under GDPR
You have the following rights regarding your personal data:- Right of access (obtain a copy of your data)
- Right to rectification (correct inaccurate data)
- Right to erasure (request deletion, where legally permitted)
- Right to restrict processing
- Right to data portability (transfer your data to another provider)
- Right to object to processing (especially for direct marketing)
- Right to withdraw consent at any time
You also have the right to lodge a complaint with your local Data Protection Authority.