Terms of Service

This website is operated by Carvelli. Throughout the site, the terms “we”, “us” and “our” refer to Carvelli. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Use (“Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not use the website or services.

---

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You may not use our products for unlawful or unauthorised purposes. Violation of any Terms will result in termination of your access.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without written permission from Carvelli.

Section 3 – Accuracy of Information

We make every effort to ensure accuracy, but we are not responsible if information is incomplete or not up to date.

Section 4 – Prices and Availability

Prices are subject to change without notice. The display of products in our webshop is not a legally binding offer but a non-binding catalogue. By clicking “Buy”, you make an offer to conclude a purchase contract. The contract is concluded once you receive a shipping confirmation email.

Section 5 – Products

Products may be available in limited quantities and are subject to our Return & Refund Policy. Colours and product details may vary depending on screen settings.

All goods are shipped securely. Depending on the destination country, customs duties, import taxes (including VAT/GST), and clearance fees may apply upon arrival. These costs are not included in our prices and remain the responsibility of the customer..

Section 6 – Orders and Account Information

We may refuse or limit any order. You agree to provide complete and accurate billing and shipping information.

Section 7 – Warranty

All statutory EU warranty rights apply. Consumers in the EU are entitled to a minimum two-year legal guarantee on purchased goods.

Section 8 – Right of Withdrawal

Consumers in the EU have a statutory 14-day right of withdrawal. Details are provided in our Return & Refund Policy.

Section 9 – Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or accuracy and disclaim any liability for third-party products or services.

Section 10 – Personal Data

Personal information provided through the store is governed by our Privacy Policy, in line with the EU General Data Protection Regulation (GDPR).

Section 11 – Errors

We reserve the right to correct errors or inaccuracies and cancel any order if needed.

Section 12 – Prohibited Uses

You may not use our site for unlawful purposes, to infringe intellectual property rights, or to distribute malicious code.

Section 13 – Limitation of Liability

To the maximum extent permitted by law, Carvelli shall not be liable for indirect or consequential damages arising from use of our services.

Section 14 – Indemnification

You agree to indemnify and hold harmless Carvelli, its affiliates and employees from any claim resulting from your breach of these Terms.

Section 15 – Severability

If any part of these Terms is found unenforceable, the remainder shall continue in effect.

Section 16 – Termination

These Terms remain in effect until terminated by either party. If you breach them, we may suspend or terminate access without notice.

Section 17 – Governing Law

These Terms and any agreements shall be governed by the laws of the Netherlands, without prejudice to mandatory consumer protection in your country of residence. Disputes may be submitted to the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

Section 18 – Company Information

This website is operated by:

Business name: DaLa-Ecom (trading as Carvelli)
Legal form: Eenmanszaak (sole proprietorship)
Registered address: Limburgsingel 144, 6845DT Arnhem, The Netherlands
Chamber of Commerce (KvK) number: 94554498
VAT number: NL005094787B54
Contact email: support@carvelli-lifestyle.nl